I wanted to send the harddisk that broke down a while back to the company where I bought it (HardwareTotaal.nl). So I emailed them and got a very “direct” response saying “not our responsibility, go annoy Samsung”. This is not what I was used to, as I am used to companies like Alternate that have a very nice RMA procedure.

Obviously I didn’t leave it at that, so I started sending a whole bunch of emails. Unfortunately this week their website showed me this message that explains why it will no longer be “their responsibility”:

(Short Translation: It is no longer possible to place orders. We decided to request bankruptcy.)