Cristiano on Tech/Life Back to my Mac
Went to the Apple store exactly two weeks ago to have my MacBook fixed. I had a little crack in the topcase (again, third time) and as I was 1 month out of warranty I was hoping to be lucky. Amazingly the Apple Geek was ok with the repair, and even wanted to replace the bottom-case too, which had a very small crack.
As an extra he told me to have a look at my battery, that recently had dropped to a capacity of 59%. After 1.5 week of phoning the Apple Store and complaining about the time it took for them to take care of this “high priority” repair, I was happy to see that they finally managed to repair the topcase, bottom-case, battery and fan on the Sunday before I left for The Netherlands.
Pretty cool how they even decided to replace my battery outside of the warranty. Kudos for Apple again, but please, next time do my repair a bit faster.
[...] as Apple will really want to avoid any really pissed of customers. I think that this is why Apple recently fixed my Macbook 1 month after warranty, simply because it was reasonable. Now, this it is probably also the reason that they gave those [...]