How to install Bugzilla on Shared Hosting (Site5)

Jun 13
Posted on June 13, 2009 11:54 in Problems & Solutions, Technology

I’ve been using Site5 for years now and I love them: they’re cheap, reliable and have great service.

But using a shared hosting service can sometimes be a pain. Yesterday I wanted to install Bugzilla on Site5 and couldn’t initially figure it out. The wiki and forums were not of much help and most of the Google search results pointed me in the wrong direction.

Eventually I did figure it out though with the help of some bloggers.

The trick is to start of with the instructions by kmcital in his blog post. He runs you through most of the steps which are pretty strait forward. Halfway though he advises you to mail the lunar pages support, but instead I just opened a ticket on the Site5 backpanel and requested the modules I needed. I got reply within minutes which proves that Site5 is awesome.

Then I followed the rest of the instructions and ended up with a big 403 Forbidden page. I did a quick Google search and discovered that this is easily solved by either setting the right ‘$webservergroup’ in your localconfig file, or alternatively by manually setting some access permissions correctly as described in this post.

I hope this helps some of you, as it sure would have helped me.

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