Cristiano on Tech/Life How to install Bugzilla on Shared Hosting (Site5)
I’ve been using Site5 for years now and I love them: they’re cheap, reliable and have great service.
But using a shared hosting service can sometimes be a pain. Yesterday I wanted to install Bugzilla on Site5 and couldn’t initially figure it out. The wiki and forums were not of much help and most of the Google search results pointed me in the wrong direction.
Eventually I did figure it out though with the help of some bloggers.
The trick is to start of with the instructions by kmcital in his blog post. He runs you through most of the steps which are pretty strait forward. Halfway though he advises you to mail the lunar pages support, but instead I just opened a ticket on the Site5 backpanel and requested the modules I needed. I got reply within minutes which proves that Site5 is awesome.
Then I followed the rest of the instructions and ended up with a big 403 Forbidden page. I did a quick Google search and discovered that this is easily solved by either setting the right ‘$webservergroup’ in your localconfig file, or alternatively by manually setting some access permissions correctly as described in this post.
I hope this helps some of you, as it sure would have helped me.
Thanks! We are working on a new wiki or similar area for customers so we can get tutorials up for this and similar projects. As usually people post in forums or on their blogs with guides and we want to centralize those!
Thanks, Ben
That sounds like a great plan Ben. Currently all the great tutorials seem to be spread over the web or in the forums, and most of them are quite outdated too.
Yep, we are working now on what system we want to use, and possibly fully custom for that setup. Then we can have a centralized setup for everything.
Before we get this ready we are finishing our custom support desk though, slowly we are getting there.
thanks, Ben